Buyer/Investor 목록

1. Q.Is equipment installation and user training included in the service?

   Yes. We provide installation, basic maintenance support, and comprehensive user training, including initial system setup, measurement procedures, and consumable management.

   Both on-site and remote training are available, and the schedule will be coordinated prior to delivery.

2. Q.

   What are the required installation space and power specifications?

   The equipment uses a standard AC power source.

   Full technical specifications, including environmental requirements, are available upon request.

3. Q.

   Consumable types and replacement intervals?

   Dedicated cartridges, disposable tips, and quality control materials are required, and regular supply can be arranged based on usage volume.

   For information regarding shelf life and storage requirements, please consult the product manual.

4. Q.

   What are the equipment warranty terms and after-sales service process?

   We provide a standard warranty period. Service requests are processed through remote support first, and on-site repair will be arranged if required.

5. Q.

   Is data integration supported?

   The system supports standard data interfaces, including CSV export and network transmission.

6. Q.

   Do you offer purchase options, rental plans, or a demonstration program?

   We offer multiple acquisition options, including direct purchase, rental, and leasing.

   Delivery schedule and purchase conditions may differ based on product model, quantity, and location. For accurate details, please contact your assigned sales representative.

7. Q.

   What is the current status of patents and intellectual property(IP)?

   We currently hold both domestic and international patent filings and registrations, and our intellectual property portfolio continues to expand.

8. Q.

   Where can I inquire about IR materials and meeting requests?

   Please submit your request through the ‘Contact’ section of our website and select your inquiry type under the investment category.